Q7:What are your after-sales service and warranty?

A:

1. Warranty Period: 12 months from the first day of receiving the gooDS.

2. Exchange: If the issue is confirmed to be a product defect, a brand new product will be shipped with your next order.

3. Refund: If requested by the customer, a refund can be issued for defective products (no product return required, but photos or videos must be provided as proof for warranty).

4. Timeliness: We will provide a solution to all after-sales issues within 48 hours.